What the official page states
The published guarantee is a 60 day, 100% satisfaction guarantee: email the vendor inside 60 days of purchase and receive 100% of your money back, no questions asked. That is the merchant's own wording, and it is the only refund promise that binds anybody. Nothing on this page adds to it or narrows it.
Because the product sells through ClickBank, the money itself is refunded by the marketplace. The seller is responsible for customer service on the product; the marketplace is the party that reverses the charge. Knowing which is which saves you a week of writing to the wrong inbox.
What to keep the moment you buy
Refund requests get slow for one boring reason: the buyer cannot find the order. Two minutes of filing at purchase time removes that entirely.
- The order receipt email, including the order or receipt number.
- The email address you actually used at checkout, which is often not your main one.
- The purchase date, because the 60 days run from it.
- The name shown on your statement, which will reflect the marketplace rather than the product.
The refund process, step by step
The sequence is short. Locate the receipt, open the marketplace's order support using the order number and the purchase email, state that you are requesting a refund within the published window, and submit. You are not required to argue a case: the published guarantee is explicitly no-questions-asked.
If you prefer to contact the seller first, that route is also published — the vendor states you email and receive your money back. Either way, keep the request inside 60 days of purchase. A refund request sent on day 61 is a negotiation, not a right.
When a refund is the correct decision
Refunds are not a failure of nerve. There are clear cases where using the window is simply the right call, and pretending otherwise is how unused purchases pile up.
- You bought expecting video instruction and discovered the product is a plan library.
- You need CNC or production files and the format does not fit your workflow.
- You opened the members area, ran a search for the project you actually want to build, and nothing usable came back.
- You built one plan and the materials list did not match the build.
- Your circumstances changed and you will not be in the shop for the next year.
A fair test to run before day 60
Give the product one real job. Choose a project you intended to build anyway, print its cut list and materials list, buy exactly what the list says, and build it. That single run tells you more than a month of browsing the library.
Two outcomes are useful. If the list matched the build and you did not re-measure from a drawing, the library earned the $67. If it did not, you have concrete grounds and you are still inside the window. Either way you made a decision on evidence rather than on a vague sense of whether you liked the website.
One caution that applies to every digital purchase: terms are set by the merchant and can be changed by the merchant. Read the guarantee wording on the checkout page on the day you buy, and save a copy. What was published when this article was written is not a promise that binds the merchant forever.
Questions people ask
- How long is the TedsWoodworking refund window?
- The official page publishes a 60-day, 100% money-back guarantee measured from the purchase date.
- Who actually issues the refund?
- ClickBank processes the payment and issues the refund. The seller handles product customer service.
- Do I need to give a reason?
- The published guarantee states no questions asked. Keeping your order number and purchase email makes the request straightforward.